About Us

Terms & Conditions

1. This application is subject to WI5 MAGALIES (PTY) LTD ’s Terms & Conditions available on our website. WI5 MAGALIES (PTY) LTD reserves the right to do a credit check on the applicants.

2. All prices are subject to change. Installation cost must be paid on invoice.

3. The contract will be on a month-to-month basis, unless stated otherwise.

4. WI5 MAGALIES (PTY) LTD reserves the right to terminate this agreement and any service provision to a customer should there be a breach of these Terms of Use, but undertakes to act reasonably in doing so.

5. This service may be cancelled by the client by giving WI5 MAGALIES (PTY) LTD one (1) month’s written notice. Such notice of termination shall be effective from the first day of the next calendar month. During the cancellation period, clients will not be able to downgrade their packages. This contract will remain in place until cancelled by either party.

6. This agreement and any matter arising from it shall be subject to the jurisdiction of the Potchefstroom Magistrate’s Court.

7. All new equipment, excluding power supplies, carry a one-year manufactures guarantee. WI5 MAGALIES (PTY) LTD recommends a UPS to be used on all computer equipment as well as on the WI5 MAGALIES (PTY) LTD radio equipment. Any maintenance outside the manufacturers guarantee is for the customer’s account.

8. The client premises equipment (CPE) remains the responsibility of the client and needs to be insured by the client.

9. WI5 MAGALIES (PTY) LTD will not be liable for the maintenance of any of the client’s hardware and/or software, unless agreed to by both parties and a quoted labour price is accepted thereof.

10. WI5 MAGALIES (PTY) LTD prohibits the use of peer-to-peer (P2P) software. Failing to comply with this requirement will lead to being permanently removed from network.

11. Illegal use of any networking software to bypass the standard WI5 MAGALIES (PTY) LTD configuration and regulation is strictly forbidden and is a criminal offence which will be prosecuted.

12. WI5 MAGALIES (PTY) LTD accepts no responsibility for network downtime or loss of any materials downloaded (eBooks, audio, video, pictures and software) using our network. Such materials may be copyrighted and use thereof without the copyright holder’s consent is illegal.

13. Clients must ensure that their antivirus protection software is up to date.

14. WI5 MAGALIES (PTY) LTD does not take any responsibility for damages to any property or equipment during the installation or maintenance of equipment on the client’s premises.

15. WI5 MAGALIES (PTY) LTD will supply a reliable and secure best effort service to subscribers of the network.

16. Subscribers are solely responsible for all actions authenticated by credentials associated with their account(s). WI5 MAGALIES (PTY) LTD accepts no liability for any loss of data or damage suffered by subscribers by the use of subscribers’ authentication credentials.

17. The customer indemnifies WI5 MAGALIES (PTY) LTD in respect of any damages, loss or costs or claims instituted against WI5 MAGALIES (PTY) LTD arising from any application or subscription to or use of the service or breach of the terms and conditions applicable to it.

18. All equipment remains property of WI5 MAGALIES (PTY) LTD until fully paid for.

19. When making use of the equipment of WI5 MAGALIES (PTY) LTD, it is the client’s responsibility to ensure that the equipment is protected against any thunder and lightning. Should there be lightning damages to the property of WI5 MAGALIES (PTY) LTD, the client will be liable for the equipment fees.

20. It will be stated clearly when a client is making use of the equipment of WI5 MAGALIES (PTY) LTD on the initial quotation. No buyback option will be offered should the contract be terminated for the equipment of WI5 MAGALIES (PTY) LTD. Should the client fail to return the equipment after the contract has been ended, the client will be held liable to pay the full

installation fee of R2500, or criminal charges may be laid.

21. Payments are due on or before the 7th of each month. Failure to do so will result in

automated disconnection and a reconnection fee will apply.

22. WI5 MAGALIES (PTY) LTD is not responsible for the client’s internal network. Our responsibility ends at the CPE on the client’s roof.

23. The Subscriber may not cede, sub-let, sell or otherwise transfer any rights they may have under these terms and conditions, or which may otherwise have been obtained using the service. No reselling of the service is allowed by the subscriber.

24. The customer is responsible for any collection fees, should his/her account be in arrears and handed over for collection.

25. The Subscriber hereby agrees to not use or allow the services to be used for any improper, immoral or unlawful purpose, nor to impair or interrupt the service, and will comply with all the relevant legislation and regulations, and all instructions issued by any governmental authority or by the global network operator(s) and/or wireless service operators, regarding the use of the service.